Question 1

What is an AI voice scam?

Accepted Answer

An AI voice scam uses voice cloning or synthetic speech to sound like someone your family already trusts. A scammer clones a few seconds of audio and calls a parent or grandparent pretending to be a child in trouble, a bank or the police, then pushes for money fast.

Question 2

How does AI voice detection work?

Accepted Answer

RefugeID screens the audio of an inbound call for the artifacts synthetic and cloned speech leave behind, then checks the caller against approved family numbers and common scam scripts. Detection happens in seconds, during the call, before anyone in your household picks up.

Question 3

Does RefugeID keep recordings of our calls?

Accepted Answer

No. Only the first moments of an unknown inbound call are analyzed to decide whether the voice is human. Nothing is recorded, stored or sold, approved family calls are never opened, and call audio is never used to train models.

Question 4

How much does RefugeID cost?

Accepted Answer

RefugeID is $8 per month, per protected line. Families who pre-order get 25% off their first year when they pay for the full year up front, about $6 per month per line for the first twelve months.

Question 5

When can we pre-order?

Accepted Answer

Pre-orders open in two weeks. RefugeID welcomes families in small groups first so detection can be tuned on real call patterns. Joining the waitlist sends you the pre-order link the moment it goes live.